rollbit Privacy Policy

01 Introduction

rollbit ("rollbit," "we," "us," or "our") operates the online gaming platform accessible at rollbit.bid. As a PAGCOR-licensed operator serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and nationwide, rollbit is committed to protecting the privacy and personal data of every player who registers and plays on our platform.

This Privacy Policy ("Policy") describes how rollbit collects, uses, stores, shares, and protects personal data in connection with your use of the rollbit website, mobile platform, games, and related services (collectively, the "Platform"). This Policy applies to all registered players, visitors to the rollbit website, and any individual whose personal data rollbit processes in connection with the Platform.

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering on or using the rollbit Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

02 Data We Collect

2.1 Personal Identification Data

When you register a rollbit account, we collect the following personal identification data:

• Full legal name (as it appears on your government-issued ID);
• Date of birth (to verify that you are 21 years of age or older, as required by PAGCOR regulations);
• Nationality and country of residence;
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number);
• Residential address, including barangay, city/municipality, province, and postal code.

2.2 Contact Data

• Email address;
• Mobile phone number (Philippine mobile number preferred for GCash and PayMaya integration).

2.3 Financial Data

• GCash account number or registered mobile number;
• PayMaya account details;
• BPI, BDO, or Metrobank account details (account name and number, as required for bank transfer verification);
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps;
• Source of funds declarations where required by anti-money laundering regulations.

2.4 Gaming Activity Data

• Game history, including games played, wagers placed, outcomes, and winnings;
• Bonus and promotion usage history;
• Session duration and frequency of play;
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).

2.5 Technical Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookies and similar tracking technologies (see Section 7);
• Log data, including access times, pages viewed, and error reports.

03 How We Collect Data

rollbit collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions;
• Automatically: Through cookies, web beacons, and similar technologies when you access and use the rollbit Platform;
• From third parties: From identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and PAGCOR where required by law;
• From publicly available sources: Where permitted by law, from public records or databases to verify your identity or comply with regulatory requirements.

04 How We Use Your Data

rollbit uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your rollbit account, including verifying your identity and age;
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver customer support;
• Regulatory compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160), and other applicable Philippine laws;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct;
• Responsible gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and identify players who may need support;
• Marketing and promotions: To send you information about rollbit promotions, bonuses, and new games, where you have consented to receive such communications;
• Platform improvement: To analyze usage patterns and improve the rollbit Platform's performance, features, and user experience;
• Legal proceedings: To establish, exercise, or defend legal claims.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, rollbit processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and rollbit (i.e., to provide the gaming services you have registered for);
• Legal obligation: Processing is required to comply with PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws;
• Legitimate interests: Processing is necessary for rollbit's legitimate interests in fraud prevention, platform security, and responsible gaming enforcement, provided these interests are not overridden by your rights;
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent, which you may withdraw at any time.

06 Data Sharing & Disclosure

rollbit does not sell your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• PAGCOR and regulatory authorities: As required by our gaming license and applicable Philippine law;
• Anti-Money Laundering Council (AMLC): Where we are legally obligated to report suspicious transactions;
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers engaged to verify your identity and age;
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection service providers who process data on our behalf under strict data processing agreements;
• Law enforcement and courts: Where required by a valid court order, subpoena, or other legal process under Philippine law.

All third parties with whom rollbit shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the specified purpose.

07 Cookies & Tracking Technologies

rollbit uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly necessary cookies: Required for the Platform to function, including session management and security. These cannot be disabled;
• Functional cookies: Remember your preferences, such as language settings and game history;
• Analytics cookies: Help us understand how players use the Platform so we can improve it. These are only set with your consent;
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the rollbit Platform.

08 Data Retention

rollbit retains your personal data for as long as your account is active and for a period of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act. Financial transaction records are retained for a minimum of five (5) years as required by Philippine law. Where data is no longer required for any lawful purpose, rollbit will securely delete or anonymize it.

09 Data Security

rollbit implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the rollbit Platform;
• AES-256 encryption for sensitive data stored in our databases;
• Multi-factor authentication for account access;
• Regular security audits and penetration testing;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• 24/7 security monitoring and incident response procedures.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, rollbit will notify the National Privacy Commission (NPC) and affected players in accordance with the Data Privacy Act and NPC regulations.

10 Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by rollbit:

• Right to be informed: The right to know what personal data rollbit collects and how it is used;
• Right of access: The right to request a copy of the personal data rollbit holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to rollbit's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact rollbit's Data Protection Officer at [email protected]. rollbit will respond to all verified requests within thirty (30) days in accordance with NPC guidelines. Please note that certain rights may be limited where rollbit is required to retain or process your data to comply with legal obligations under PAGCOR regulations or the Anti-Money Laundering Act.

11 Children's Privacy

If you are a parent or guardian and believe that a minor has registered on the rollbit Platform, please contact us immediately at [email protected] so that we can take prompt corrective action.

12 Cross-Border Data Transfers

rollbit's primary data processing infrastructure is located within the Philippines. In certain circumstances, your personal data may be transferred to and processed by service providers located outside the Philippines, including cloud hosting providers and identity verification services. Where such transfers occur, rollbit ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that meet the standards required by the National Privacy Commission.

rollbit will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without first obtaining your explicit consent or implementing appropriate contractual safeguards as required by the Data Privacy Act.

13 Changes to This Policy

rollbit reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or regulatory guidance. Material changes will be communicated to registered players via email or a prominent notice on the rollbit Platform at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the rollbit Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or rollbit's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Support Hours: 24/7 Philippine Time
• Response Time: Within 30 days for data privacy requests; within 24 hours for general support inquiries

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by rollbit.